FAQ

Where is the retreat based?

Our forest getaway is set amongst beautiful, expansive and private woodlands in Norfolk, UK. Exact location details will be sent in a welcome email upon complete payment.

I’ve never skated before, can I still come along?

Yes of course! We wholeheartedly welcome beginners, absolutely no prior skate experience is needed to join us – however – if you are a total beginner, you will need to book on to some coaching in order to use the ramps. We have amazing instructors to teach you the basic foundational skills you’ll need to get rolling, and we’ll work on building your confidence over the sessions so that you can make the most out of your time here. 

I can already skate! Would this be suitable for me? 

Absolutely! This retreat is perfect if you’ve skated before or have been skating for a while, we will have two mini ramps with larger one reserved for those more experienced. There I will be plenty to do aside from skating too, and it is a great way to make new friends or spend some much needed skate time together with old ones.


Am I too young, or maybe too old?

Whilst you do need to be over the age of 18 to join this forest retreat, there is no upper age limit – we have had women up to 58 years old join us for skate lessons!
Our community is full of passionate, enthusiastic, friendly and supportive women and non binary skaters or all ages. As a rough guide, most of our guests are beginner to intermediate skaters of 21 – 45 years old.

What do I need to bring?

First things first! Bring along your skateboard, skates, skate shoes, and any pads, helmet, or skaters equipment you may need. You will need wet AND cold weather clothing, and waterproof shoes are a must. Bring some comfy walking shoes that you don’t mind getting mucky – remember, we are in the heart of the forest! Feel free to bring your bicycle to explore the surrounding woodlands, if you have a hammock or board games and space in the car – feel free to bring those with you! We’ll provide bedding for the duration of your stay, however you could bring an extra blanket or pillow to make yourself feel more at home. Please remember to bring a towel with you as these won’t be provided. There are no plug sockets so leave any electricals at home. However it may be a good idea to bring along your fully charged portable chargers if you want to be sure to keep your phone in juice for photos (there are solar powered USB ports in the communal roundhouse) … or just bring a camera! Lastly, bring along some sun lotion – just in case – and for some good luck! 😆).

How can I book?

Firstly, you’ll need to decide on your accommodation choice! Glamping or Camping? Check out our options here. Secondly, you have the option of choosing an additional package! Want to learn to skate or relax and recharge? We have optional extras for both 😊 Book your package here!


Can I come alone?

Omg yes! In fact, a majority of guests come alone to our workshops, lessons and retreats – they’re the best way to meet likeminded people, we can be sure you’ll leave with loads of new friends. We can’t wait to meet you!

Can I stay with my partner or bessie?

Of course! We have named all of the structures to make it easier for you to book with friends if you wish, just make sure you both book the same one as this may not be able to be rectified if the spaces get filled.

Will you cater for my dietary requirements?

Absolutely! All of our breakfasts, lunches and dinners are 100% vegan anyway, and we will cater to any other dietary requirements you may have, no drama. Just let us know your needs at the time of booking.

Will you provide equipment for the skate coaching?

We will have a limited number of skateboards and safety equipment for you to borrow during any skate coaching booked with us. Please be sure to let us know if you need to hire any equipment upon booking.

What happens if it rains?

This is jolly old Blighty, so it is possible that we may see some rain at some point during our stay. We will have coverings for our ramp to keep them dry during any showery spells and will keep an eye on the weather throughout the week to rejig about schedule if needs be. Do be sure to bring a raincoat and waterproof clothing, just in case. We have a couple of indoor workshops lined up if it is a washout, but fingers crossed for good weather!

BOOKING FAQ

What if I need to cancel?

We understand that things crop up and you may need to cancel or reschedule your booking. Due to the limited number of spots available, we ask that you book in only if you can make your chosen date. Booking and then cancelling means others will miss out on the opportunity to join us for the retreat. 
Your cancellation is effective from the date that the cancellation is received by us from you personally, in writing by email. A cancellation fee of 100% is charged if cancelled 28 days or less before the event. A cancellation fee of 50% is charged if cancelled 45 days or less before the event

I haven’t received booking confirmation

Please check your spam folders before contacting us, hotmail and gmail like to put our emails in spam since we are connected to Mailchimp for newsletters. You’ll need to add relax@theskateretreat.com to your safe list to be sure of receiving all correspondence.

What if I am required to self isolate?

If you are required to self isolate please contact us via email as soon as possible, with your booking date and details. If we are able to fill your place with our waitlist, then we will offer you a refund, minus a £25 admin fee. If you are able to find a friend to take your place, no admin fee will be charged. However, if we are unable to resell your place, we will not be able to offer a refund or rescheduling.

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